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Administrative Assistant Job Description

Job Description

Job Title: Administrative Assistant

Reports to: PA to Divisional CEO/Beccles General Manager

Hours: 39 hours per week

Location: M&H Plastics, London Road, Beccles, Suffolk, NR34 8TS

Job Purpose:

  • To assist the commercial departments with general administrative duties.
  • To input and maintain data on the company computer system.
  • To provide daily lunch break cover for Reception area


  • Synchronising data between the London Road and Ellough computer systems.
  • Creating customer price lists and updating price information.
  • Uploading customer invoices
  • Covering reception as required, including lunch breaks and assisting during holiday and sickness.
  • Daily distribution of post
  • Producing reports / basic Excel analysis as requested.
  • Assisting colleagues with requests for information.
  • General administrative duties.
  • The post holder may be required to perform duties other than those given in the job description. The particular duties and responsibilities attached to the post may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and would not themselves justify the re-evaluation of the post.

Person Specification

Essential qualifications, skills and knowledge:

Selection CriteriaMethod of candidate assessment
A very high level of attention to detail and accuracyApplication form / Interview
Able to focus on completing tasks to the best of abilityInterview
Ability to apply a positive, helpful attitudeInterview
Ability to prioritise and respond positively to changing work demandsInterview
Motivated to ensure that the job is done well and recognising the importance of customer satisfaction in their workInterview
Persistent and not thrown off course by obstacles or difficultyInterview
Conscientious and thorough in all aspects of work responsibilities, and has a professional approach to workInterview
Ability to communicate effectively and in a professional manner, verbally and in writing, and at all levels within the Company and with customersApplication Form / Interview
Able to work effectively with others as part of a team to achieve team objectivesApplication Form / Interview
5 GCSE Grade A*-C (4-9) including English and MathsApplication Form / Interview
Excellent computer literacy skills in using Microsoft Suite of Applications including Word, Excel and OutlookApplication Form / Interview
The ability to work on one’s own initiative to achieve objectives and taking responsibility for work/actions undertaken.Interview
Confident in challenging existing practices and looking for continuous improvement in all areas of workInterview
Previous proven experience of working in an office environment undertaking administrative dutiesApplication Form / Interview

Desirable qualifications, skills and knowledge:

Selection CriteriaMethod of candidate assessment
Able to apply a basic understanding of ERP softwareApplication form / Interview
A Business Administration Qualification (or equivalent)Application form / Interview