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Credit Controller

Job Description

Job Title: Credit Controller

Reports to: Management Accountant


To be part of a future-focused team, committed to supporting the wider business by ensuring that all payments in are received in a timely manner.  To ensure that levels of outstanding debt are controlled and kept within required parameters.  To ensure that Processes are not only adhered to but are regularly reviewed for improvement.  To ensure that Payroll information is correct and is processed in line with Company Policy.

Key Performance measures:  Overdue Debt Percentage

Location: Gallamore Lane, Market Rasen, LN8 3HZ, UK


  • Credit Control – ensuring that aged and overdue debts remain below agreed targets
  • Stopped order management
  • Develop and maintain good working relationships with customers and work with them to collect debt
  • Develop and maintain good working relationships with the Sales Team and other departments to ensure a cross functional approach to cash management
  • Analysis of Cash In and Cash out
  • Allocation of bank receipts
  • The role includes a share of reception duties along with other team members (greeting visitors and taking incoming calls to the business) together with an element of general office administration
  • All employees are required to maintain safe working practices by adhering to the Health and Safety policies of the company in place at any given time.
  • The post holder may be required to perform duties other than those given in the job description. The particular duties and responsibilities attached to the post may vary from time to time without changing the general character of the duties or the level of responsibility entailed.  Such variations are a common occurrence and do not in themselves justify the re-evaluation of the post.

Person Specification



  • Experience of Credit Control / Sales Ledger
  • Prior use of Sage (ERP 500/1000)

Key skills and competencies


  • Good verbal and written communication skills
  • Good computer literacy skills including Word and Excel
  • Good understanding of the need for confidentiality in aspects of work
  • Flexible with the ability of working to high standards of accuracy
  • Appreciation of the confidential nature of the work.
  • Desire to seek out opportunities for continuous improvements in all processes
  • Forward thinking with the ability to embrace and champion change
  • Enthusiastic with a positive attitude and a willingness to listen and learn.
  • Prepared to work to tight but achievable schedules where meeting deadlines will be critical.
  • Strong team ethic, supporting other members of the small team as well as colleagues across the business
  • Right First Time attitude