Speak to one of our experienced consultants today - call us on +44 (0) 1502 715518
As with almost all websites this site uses cookies. These are tiny files that are downloaded to your device, to improve your user experience. This policy describes what information they gather, how we use them and why we sometimes need to store these cookies. We also share how you can prevent these cookies from being stored. This may however downgrade or render unavailable certain elements of the site’s functionality.
We use session cookies to make it easier for you to navigate our sites. A session cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time, and can be used when you return to our site to help identify you or allow you to log in, or on other third-party sites to communicate to you via online-marketing channels. If you reject cookies, you may still use our site, but your ability to use some areas of the site will be limited and you may need to re-enter your personal data when you register.
You do not have to accept all the cookies used by our website. If you reject certain cookies, however, you may not be able to use some of the features of our website. Your browser may be configured to allow you to refuse or delete cookies or to be notified when a cookie is stored on your device. To change your web browser settings for cookies, you can follow the instructions in the help section of your web browser.
Please note that by deleting or blocking cookies that are strictly necessary for the performance of our website, it may not function correctly, and you may not be able to access certain areas of the website.
We use the following types of cookies on our website:
These cookies are necessary for the website to function and cannot be switched off without impairing the functioning of our website. They are set to respond to actions taken by you to make a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
We use strictly necessary cookies in the ‘My Account’ function on our site that lets you request samples and check orders. The cookies are only relevant when you choose to set up an account with us on the site. We use a third party to assist us in providing this function on the site. These cookies include the following:
| Cookie | Purpose | Duration/Validity |
|---|---|---|
| woocommerce_cart_hash | Helps determine when cart contents/data changes. | Session |
| woocommerce_items_in_cart | Helps determine when cart contents/data changes. | Session |
| wp_woocommerce_session_ | Contains a unique code for each account holder so that the cart data in the database can be attached to the relevant account. | 2 days |
| woocommerce_recently_viewed | Powers the recent Viewed Products widget. | Session |
| store_notice[notice id] | Allows users to dismiss the store notice. | Session |
More information about these cookies is available at: https://woocommerce.com/document/woocommerce-cookies/
Performance cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and to see how visitors move around the site. All information these cookies collect is aggregated by third-party providers or immediately by us. If you block these cookies, we will not know when you have visited our website and will not be able to remember your preferences when you make subsequent visits. These cookies include:
| Cookie | Purpose | Further Information/Links | Duration/Validity |
|---|---|---|---|
| hjFirstSeen | Identifies a new user’s first session. It stores a true/false value, indicating whether it was the first time this user has visited. | https://help.hotjar.com/ | Session |
| hjIncludedInPageviewSample | Determines whether a user is included in the data sampling defined by the site’s pageview limit. | https://help.hotjar.com/ | 30 minutes |
| hjAbsoluteSessionInProgress | Detects the first pageview session of a user. This is a True/False flag set by the cookie. | https://help.hotjar.com/ | 30 minutes |
| _hjSessionUser_{int} | Is set when a visitor first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. | https://help.hotjar.com/ | 1 year |
| hjSession_{int} | A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session. | https://help.hotjar.com/ | 30 minutes |
Our site also uses the following cookies for the purposes of improving the functional experience of the site for the visitor as noted below:
| Cookie | Purpose | Further Information/Links | Duration/Validity |
|---|---|---|---|
| pll_language | The pll_language cookie is used to remember the language selected by visitors when returning to the website. | https://help.hotjar.com/ | 1 year |
Our website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics works using cookies. These cookies collect your IP address; however, because IP anonymisation is used on this website, your IP address will be shortened (and therefore anonymised) as soon as technically possible and before it is stored or otherwise used in connection with Google Analytics. The anonymisation process takes place within the European Union or the European Economic Area, except in exceptional cases, where your full IP address may be sent to a Google server in the United States and shortened there. We use the information collected by Google Analytics cookies to find out about how visitors use our website. Google will not combine the IP address sent by your browser in connection with Google Analytics, with other data. You can prevent Google Analytics cookies from being stored by setting your browser software accordingly. You can also opt-out of Google Analytics by downloading and installing the browser plug-in available at www.google.com.
The Google Analytics cookies on our site are as follows:
| Cookie | Purpose |
|---|---|
| _ga | Calculates visitor, session and campaign data and also keeps track of site usage. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. |
| _gid | Stores information on how visitors use the site, whilst also creating an analytics report of the site’s performance. Anonymous data is collected on the number of visitors, their source, and the pages visited. |
| _gat | Restrains request rate and thus limits the collection of data on high traffic sites. |
For more information you can contact us through one of our preferred contact methods:
Email: mhmarketing@berryglobal.com
Phone: +44 (0) 1502 715518